Legal & Policies

Welcome to Ayra Templates. By accessing our website and purchasing our digital products (PHP Scripts, Graphics, Templates), you agree to comply with and be bound by the following terms of use.

Account Registration & Vendor Rules

• Users must provide accurate information when creating an account.
• Vendors are strictly prohibited from uploading stolen, pirated, or malware-infected files. Any violation will result in an instant permanent ban and legal action.
• We hold the right to review, approve, or reject any digital product uploaded by a vendor to maintain marketplace quality.

License & Usage

• All products sold on this platform are strictly for personal or specific commercial use as dictated by the item's license.
• You may not resell, redistribute, or offer our digital products as part of a free giveaway without explicit permission from the author.

We respect your privacy and are committed to protecting your personal data. This policy explains what information we collect and how we use it.

Information We Collect

• Personal Details: Name, email address, and billing information required to process your purchases.
• Usage Data: We may collect data on how the website is accessed to improve user experience.

How We Use Your Data

Your data is used strictly to process transactions, deliver digital downloads, and provide customer support. We will never sell or rent your personal information to third parties.

Your security is our top priority. We implement a variety of security measures to maintain the safety of your personal information.

• Secure Payments: All payment processing is handled through highly secure, encrypted third-party payment gateways (e.g., Razorpay/Stripe). We do not store your credit card or UPI details on our servers.
• File Security: All digital files uploaded by vendors are regularly scanned for viruses and malware. However, buyers are advised to use modern antivirus software before running any scripts.
• Password Protection: Passwords are cryptographically hashed and cannot be read by anyone, including our database administrators.

Because our products are intangible digital goods (software, templates, graphics), they cannot be returned once downloaded. Therefore, we generally do not offer refunds after a purchase has been made and the file has been accessed.

When you ARE eligible for a refund:

• The downloaded file is fundamentally corrupted or completely unzippable, and the vendor cannot provide a working version within 48 hours.
• The product completely misrepresents its description (e.g., advertised as a PHP script but contains only HTML files).
• A security vulnerability is found in the software that the vendor refuses to patch.

When you are NOT eligible for a refund:

• You bought the item by mistake or changed your mind.
• You do not have the sufficient technical skills or server requirements (e.g., right PHP version, cPanel) to run the software.
• The product was removed from the store after your purchase (we recommend downloading items immediately after purchase).